Wiki Home Game issues Apex Legends launch issue fix
Apex Legends launch issue fix
Refer to Game Fixes
Issue 1:
Apex Legends game showing "Download" instead of "Play".
Cause:
The registry for Apex Legends games is not applied.
Solution:
Follow our Fix origin games showing Download issue wiki and create or download registry for "Apex Legends"
Issue 2:
Apex Legends game shows "Play" but does not launch after an anti cheat loading screen.
Cause:
MSVCP104.dll was not found.
Microsoft Visual C++ 2015 Redistributable Update 3 RC is not installed on client or is corrupt.
Solution:
1. Boot a client in super client mode.
2. Uninstall Microsoft Visual C++ 2017 Redistributable from the client.
3. Download and Install Microsoft Visual C++ 2015 Redistributable Update 3 RC (x86 and x64 versions).
4. Restart the client once.
5. The game should work now.
6. Turn off the client and save the image.
Issue 3:
After pressing start button, error appears: "Libcurl.dll Not Found or Missing Errors"
Cause:
Microsoft Visual C++ 2013 is not installed on the client or is corrupted.
Solution:
1. Boot a client in super client mode.
2. Uninstall Microsoft Visual C++ 2013 Redistributable from the client (if it is installed).
3. Download and Install Microsoft Visual C++ 2013 (x86 and x64 versions).
4. Restart the client once.
5. The game should work now.
6. Turn off the client and save the image.
Issue 4:
Issue on Origin connection "We are sorry but we are having some technical difficulties please try again."
Solution:
1. Close Origin completely by right-clicking the Origin system tray icon and selecting "Exit".
2. Make sure Time/Date is correctly set on the PC.
3. Make sure Origin is authorized by your antivirus and firewall.
4. Reset Internet Explorer Settings.
5. Unchecked the options in LAN Settings (make sure nothing is checked under Proxy Server).
6. Clear Origin Cache Data.
7. Reset the Windows Host File.
8. Reboot your computer and right-click on Origin and select Run as administrator.
Notes:
1. When you run the game and it opens Anti Cheat but then the game doesn't run again, then you need to add a registry for Origin.
2. If you want to use another language for Apex, you need to change language from Origin and verify game files.