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The following provides steps to troubleshoot and resolve issues with accessing the shared folder for image uploads in CCBootCloud using the Disk2VHD tool.

  • For CCBootCloud, image upload is handled using Disk2VHD tool, which is then used to upload the image to a shared folder on the server.
  1. If there is some issue accessing the shared folder then you will see the following error (Figure 1).

Figure 1

  1. To fix the shared folder access, make sure the service “Lanmanworkstation” is set to “Automatic” startup and running (Figure 2).

Figure 2

  1. Firewall rules may also prevent access to the shared folder, so disable firewall rule or firewall to access the shared folder.
  2. Make sure that you can access the “CCBootShare '' folder on the server from the client. If the shared folder is not accessible then image upload cannot proceed.