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Fix login issue after adding pc or purchase license with trial email

2018/10/24 16:50

When you add PC to your license, you get a new license, but when you login to CCBoot it still show old number of PC. Shows 5 PC trail even after purchasing the license using same email used for trial.

Problem: License is not updated after adding PC or still showing 5 user after purchasing license with trial email.

 

Solution:

1.      Go to http://www.ccboot.com/cp/login.php and click on "Forget Password" link (Figure 1).


Figure 1

2.      Enter your email address that you registered with or purchased license with and the verification code then click "Submit" button (Figure 2).

submit

Figure 2

3.  You will be sent an email with password reset  link.

reset link

Figure 3

4.  Click the link in the email (Figure 4).

link

Figure 4

5. Now, you will get your new password (Figure 5)

password resetted

Figure 5

6. Now, Login to your CCBoot and it will will show correct number of PCs or new license.

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