Add CCBootCloud in Kaspersky antivirus exclusion
Some antivirus detects CCBoot.exe as a virus just like “Kaspersky Antivirus”. When this antivirus detects CCBoot as a virus it will delete “ccboot.exe” automatically or add in quarantine. This will result in the crashing of the CCBoot server application, so all online client PCs will hang up.
Since we know it’s just only a false detection. We will show you how to add CCBoot in Kaspersky as exclusion, and once the ccboot.exe is already added as exclusion the Kaspersky Antivirus will not scan again the CCBoot program.
- On the Kaspersky Antivirus Main interface click the “Settings” button (Figure 1).
- Here in Kaspersky main settings, click the “Additional Settings” button (Figure 2)
- On the “Additional Settings” interface click the “Threats and Exclusions” (Figure 3)
- Here in the “Threats and Exclusions Settings” interface, click the “Manage exclusions” (Figure 4).
- Here in the “Exclusions” window, click the “Add button” (Figure 5)
- Locate the “CCBoot” installation path then add the “CCBoot.exe” (Figure 6)
7. Select the “CCBoot.exe”, and then click the “Add button” (Figure 7).
8. Once you already added “CCBoot” in Kaspersky exclusions it will shows like this (Figure 8)
Note: If you have installed Antivirus on your CCBootCloud server, please add CCBoot program on your antivirus exclusion list.